Evaluation Copy software can be downloaded from our Web site at anytime with no information required from you. If you buy a Purchase Key to activate your Evaluation Copy of Home Run Help Desk, then we will require very limited information from you. That only includes your name, address, phone number and valid email addresses.

Personal Information - Of course, we will keep on file the information you provide above. The only other information we may collect from you would be your email address if you decide to sign up for our e-newsletter, if available. The e-newsletter is completely opt-in, and you can unsubscribe at anytime. We do not keep on file the email addresses of unsubscribed e-newsletter recipients.

Surveys - In addition to the purchase and e-newsletter information mentioned above, we do maintain a feedback database. If you elect to complete and submit a feedback form, that database will store your response. In addition, we may conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for internal market research or for use with outside companies involved in product development. We use such information to develop a better product.

Traffic Patterns - We may track aggregate traffic patterns throughout our site. However, we do not correlate this information with personally identifiable data about individual users. We do track domain names, browser types and MIME type.

Cookies - A cookie is a small data file that certain Web sites write to your hard drive when you visit them. We do not use cookies of any kind to track user traffic patterns and hold certain registration information. We do not store such information or any personally identifiable information about you.

Note: If you have set your browser to warn you before receiving cookies, you will receive a warning message with each cookie. You can also set your browser to refuse all cookies if that is your preference.

We will never voluntarily share personally identifiable information with any third party without your express consent or unless compelled by applicable state and federal laws.

Note: Home Run Help Desk, Inc. does not control the practices of our partners, vendors or affiliates. If you have questions about how affiliates use the information gathered when you link to them, please read their privacy policies.

If you wish to change your personal information, send us an email at Home Run Help Desk, Inc.

Home Run Help Desk, Inc. uses industry standard efforts to safeguard the confidentiality of personally identifiable information, including traditional methods such as U.S. mail orders.

Note: Home Run Help Desk, Inc. is not liable for loss of any information due to user carelessness. If you believe your privacy has been compromised, we recommend that you immediately contact us at privacy@homerunhelpdesk.com.

For additional inquiries about the privacy of your information or other topics, feel free to email us at privacy@homerunhelpdesk.com.

This privacy policy is subject to change at the sole discretion of Home Run Help Desk, Inc. at anytime without notice. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not we use your information in a different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. When we post the notice, we will also, in some cases, email a notification regarding such changes to those users who have opted to receive communications from us.

Terms of Use - The material contained in this Web site has been checked for accuracy; however, all material is provided without any express or implied warranties. Neither Home Run Help Desk, Inc. nor its affiliates assumes responsibility for any errors or omissions in the material. In no event shall Home Run Help Desk, Inc. or its affiliates be liable for any special, indirect or consequential damages resulting from any use or performance of, or content errors or omissions in the material, even if notified in advance of the potential for such damages. All users of the material agree that access to and use of the material is subject to the terms and conditions stated in this legal notice, as well as all applicable laws, and such access and use is at the user's own risk. These terms and conditions are subject to change from time to time without notice by updating or revising this legal notice.

Non-Confidential Communication - All information, ideas, suggestions or other communications you transmit to Home Run Help Desk, Inc. concerning the materials contained in this Web site shall be on a non-confidential basis. Home Run Help Desk, Inc. and its affiliates shall be free to reproduce, use, disclose and distribute such communications without limitation or obligation.

Copyright Notice - © 2002 Home Run Help Desk, Inc.  United States of America. All rights reserved.

Copyright Permission Notice - Copyright in the documents and/or the software provided in this Web site is owned by or licensed to Home Run Help Desk, Inc. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Notice and Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

Customer Information - For guaranty, product warranty, delivery, sales tax, and other important customer information, please refer to our Policies section.

All material is intended for use by and delivery to U.S. residents. Orders received from or for delivery to locations outside the U.S. are subject to acceptance by and, if accepted, will be handled appropriately.

Trademark Notice - Home Run Help Desk, Inc. and the Home Run Help Desk, Inc. logos are trademarks of Home Run Help Desk, Inc. All other product names contained in this Web site may be trademarks or registered trademarks of their respective owners.

Home Run Help Desk, Inc. and its affiliates enforce their intellectual property rights to the fullest extent of the law. If you have questions concerning the legal notices stated above, you may contact Home Run Help Desk, Inc. at your convenience.

Evaluation Copy software is yours to keep, subject to the terms and conditions stated in our Evaluation Copy License.

DUE TO THE FACT THAT THE DISSEMINATION OF PURCHASE KEY CODE INFORMATION CANNOT BE MONITORED OR CONTROLLED BY HOME RUN HELP DESK, INC., ONCE IT'S RELEASED TO YOU, NO REFUNDS OR RETURNS OF A PURCHASE KEY CODE CAN OR WILL BE ACCEPTED AT ANYTIME FOR ANY REASON. PLEASE MAKE SURE YOU WANT A PURCHASE KEY FOR ACTIVATING YOUR EVALUATION COPY OF THE HOME RUN HELP DESK, INC. PRODUCT BEFORE YOU BUY IT. YOU CAN DO THIS BY PROPERLY AND THOROUGHLY USING AND EVALUATING YOUR EVALUATION COPY OF THE HOME RUN HELP DESK, INC. PRODUCT YOU CHOSE TO DOWNLOAD. PLEASE ALSO BE AWARE OF THE TERMS AND CONDITIONS GOVERNING THE LICENSING OF PURCHASE KEYS. WE APPRECIATE YOUR UNDERSTANDING.

For product warranty information, please read our Evaluation Copy License and End User Purchase Agreement.

Each product is thoroughly tested prior to its release on the market.  To report quality issues, click here.

Click here to read the Evaluation Copy License.

Click here to read the End User Purchase Agreement.